At PetJet Logistics, we believe pets are family, not cargo. That’s why we’ve built our mission around delivering safe, comfortable, and stress-free travel for animals across africa and worldwide. With years of expertise in pet transportation, we combine trusted logistics with compassionate care to ensure every journey is handled with precision and heart.
Our dedicated team partners with certified carriers, veterinary professionals, and caring staff to provide tailored solutions for each pet—whether it’s a short domestic flight or an international relocation. From secure travel crates to real-time tracking, we make the process transparent and reassuring for pet owners.
With PetJet Logistics, you can trust that your furry, feathered, or scaled companions are always in safe hands. Because for us, it’s more than shipping—it’s about bringing families closer together, one safe journey at a time.
Why Choose Pet Jet Logistics?
Global Coverage
Transporting pets across borders involves complex logistics, regulations, and coordination. We excel in this area—offering pet travel services spanning countries from Madagascar to Mongolia and Brazil to Belgium” and a commitment to “bespoke pet travel with worldwide capability.” We handle everything from routing to customs with expert care.
Locally, Pets Travel in South Africa emphasizes both domestic and international agility—thanks to 50+ years of experience and a network of strong connections across aviation, vet authorities, and customs.
Pet-Safe Transport
Maintaining a pet’s comfort and safety during transit is critical:
IATA (International Air Transport Association) sets rigorous live-animal transport standards—including crate design, ventilation, identification labels, and more—to ensure humane and secure journeys.
PetJet Logistics ensures each travel crate meets IATA specs. Additionally, animal behaviorists assess temperament to provide personalized crate environments—some visible, some cozy—designed to reduce anxiety and provide familiarity.
Trusted by Families Worldwide
Real-time updates and clear communication makes all the difference in pet shipping:
Pet Jet Logistics offers “Trip Tracker”—a live update system that lets pet owners monitor their pet’s journey via mobile device, ensuring transparency and peace of mind throughout the trip.
Effective communication isn’t just about tracking—Pet Jet ensures client updates through email, WhatsApp, or phone, regardless of time zones
What Our Clients Say
Here’s a look at what people are saying about working with us. We’re proud to have helped so many delivering their pets.
I was nervous about having my Labrador puppy shipped across provinces, but PetJet Logistics handled everything with such professionalism. My little Max arrived on time, safe, and happy. To my surprise, all the money I had spent on the journey was refunded in full. Truly outstanding service—I’ll recommend them to anyone looking for safe and reliable pet transport!
Heleni Van Zyl – Cape Town, Western Cape
We couldn’t believe how smooth the process was! Our Dalmatian puppy, Bella, was delivered right on schedule, and she arrived calm and comfortable in her crate. The communication from start to finish was excellent. Not only did we get our dream puppy safely, but the full cost of shipping was also refunded. This level of care and trust is rare—we’re beyond grateful!
Ivan Macuacua – Nelspruit, Mpumalanga
Thank you, PetJet Logistics, for reuniting me with my German Shepherd pup without any stress. The entire journey was well-tracked, updates were constant, and the delivery was perfectly on time. The refund of all expenses was an unexpected bonus that showed how much they value their clients. My experience was 10/10—I’ll never use another company!
Thabo N. – Johannesburg, South Africa
Frequently Asked Questions (FAQs)
If you have pets which get along (of the same species) we can organise for them to travel together. 2 pets together is the maximum. The maximum combined weight cannot exceed 20kgs. Large dogs cannot be together in the same travelling crate. Remember, each pet needs room to turn around and be comfortable. Some airlines have age limits and certain specifications such as ‘’Pets travelling together must be litter mates’’. We generally recommend for them not to travel together though.
If your pet is scheduled to board overnight with us prior to his/her flight, we have proper boarding facilities at all of our major South African ports. Dogs are issued with large runs, and cats are kept in our special cat room. Dogs are taken for 2 walks a day and an extra long walk prior to flight departure.
Before we collect your pet from your residence or if self-delivery has been arranged, you need to make sure all relevant vaccination paperwork and any other relevant documentation such as permits and blood test results if applicable are presented to us. Full payment must be made prior to collection.
We certainly recommend including your pets favourite blanket/toy, a towel, an old t-shirt or even a pillow case which has your smell on it. Toys must be soft and safe to travel in your pets travelling crate. Items of acceptance include; Squeaky toys, teddy bears, balls, chew toys etc. Bedding can be included provided that it will fit comfortably inside the travelling crate. We will not be able to send any additional caging, housing or kennels inside your pets travelling crate.
If your pet is travelling on an extended journey, he/she may have to transit in a different country. Your pet is taken off the aircraft (unless the aircraft is only stopping for refuelling). All pets are taken to a quarantine controlled pet transit area which is temperature controlled. The ground staff will check on your pets to make sure their water bowls a topped up and that your pets are comfortable.In some countries, your pets are allowed out of their travelling crates and a comfort stop is provided. Stretch of legs, a little bit of food, cuddles and pats. Pet Carriers are able to arrange a comfort stop in most transiting countries.
Most of our quotes do not include the customs clearance fee which is payable upon collection of your pets at their final destination. We will provide you with contact details for the cargo section at your pet’s destination airport. We highly recommend making contact with them prior to your pet’s landing. The staff of the cargo section in the destination country will be the best people to speak to in regards to procedures, location and fees.